Exchanges & Guarantee
Exchange within 14 days of unworn handbags. Exchange credit or gift card credits will be issued. Email us for shipping directions and we will invoice you for return shipping if applicable.
No exchange on custom orders. No refunds.
We guarantee all of our work for one year of normal wear. Our handbags are meant to last, constructed with the best upholstery leathers and hardware by hand and detailed by eye. If a defect occurs, it's generally a human error and we're happy to repair and replace free of charge. After one year, we charge a nominal fee for repairs.
Please contact us with concerns at: firstname.lastname@example.org.
Occasionally we've had defective hardware and the only way we know is if you tell us. We love what we do and we want you to wear your REBELLION Bags for a long, long time.